The initial patch, which we reported on last week, was pulled after users complained about various issues when attempting to print. Those errors include missing or solid color graphics, misalignment/formatting issues, or printing of blank pages and labels.
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Those problems are admittedly not as severe as the original issue with the March 2021 cumulative update, which resulted in what is not-so-affectionally named the Blue Screen of Death, or when a system issue is so severe it causes a complete failure. Microsoft resolved those printer errors with a broken patch and is now fixing that attempted repair with another update. The latest out-of-band optional update is now available on the Microsoft Update Catalog and on Windows Update, though Microsoft only recommends installing it if you’re facing some of the aforementioned issues.
Install the Windows 10 printer error patch
If you’ve already downloaded the out-of-band KB5001567 (opens in new tab) update and continue to have problems when printing, then you’ll need to install another out-of-band update (KB5001649 (opens in new tab)). Below is a list of steps to take to get the latest patch and (hopefully) fix any recurring printer errors for good.
Type ‘Windows Update Settings’ in the main Windows 10 search bar.From this page, choose ‘View Update History.’ If KB5001649 isn’t installed, go back and choose ‘Check for updates’ (you may need to start your system if pending updates are in a queue). Find KB5001649 (opens in new tab) under ‘Optional quality update available’ and choose ‘Download and install.’
